Quality policy
Swart & Sons Pty Ltd (Swart) is committed to:
- Providing high quality services to our customers
- The achievement of safe workplaces at all times
- Safeguarding the environment
We are dedicated to continuous improvement in all aspects of our operations.
The indicators of quality performance are:
- Maintaining honesty and integrity in all dealings with customers, suppliers and relevant authorities
- Meeting customer requirements in the best way possible with solutions that are appropriate and cost effective
- Achieving agreed timelines in the completion of projects
- Adding value to customer projects
- Developing productive relationships with suppliers and customers
- Participating in industry workshops and other activities
The high quality performance will be achieved by:
- Using only high quality products provided by preferred suppliers who guarantee performance
- Implementing training programs to ensure that appropriately qualified workers carry out all work
- Ensuring that all necessary inspections of work and equipment are undertaken, and that all equipment is properly maintained and calibrated
Our Quality Management System enables us to consistently meet customer requirements by ensuring that all work is of a high standard, fully compliant with specifications, and completed in a timely manner.
Mark O'Brien
Managing Director